Refund Policy: Terms and Conditions

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1. Deposit Policy
All deposits required for enrollment into any course or workshop at AH- Academy are strictly non-refundable. The deposit serves to secure your place on the course, covering administrative costs and the loss of business incurred by holding a seat that could otherwise be offered to another student.

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2. General Refunds
Course fees, excluding the non-refundable deposit, are generally non-refundable once the course has commenced. By enrolling, students commit to the full duration of the training program.

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3. Exceptional Circumstances and Withdrawals
We understand that unforeseen life events may occur. If a student is forced to withdraw or "drop out" of a course due to extenuating circumstances, a partial refund of the remaining tuition fees (excluding the deposit) may be considered.

• Discretionary Review: Any partial refund is granted solely at the discretion of the Academy management.

• Validity of Reason: The student must provide a written explanation and, where applicable, supporting evidence (such as a medical certificate) for their withdrawal.

• Assessment: We will review each case individually to determine if the reason is deemed valid and if the timing of the withdrawal allows for a partial refund of the unused portion of the course.

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4. Non-Refundable Scenarios
Refunds or partial refunds will not be considered for:

• General change of mind.

• Poor attendance or lack of engagement.

• Dismissal from the academy due to misconduct or breach of academy rules.

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5. How to Apply for a Review
Requests for a fee review must be submitted in writing to AH-Academy@outlook.com or contact the director Amy kemp within 7 days of the student's last date of attendance